Nov 2023 Release Notes

Windows Agent: 1.0.180.0 – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23 Customer management Resolved issue where Address autocomplete was not initiating when entering an address in the customer’s profile File names are now correctly displayed in the...

Oct 2023 Release Notes

Windows Agent: 1.0.180.0 – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23 What’s new Recurly account management link Adjust Invoice Statement PDF button to more clearly convey what it does Cannot View/Edit/Delete Portal User Permission Groups after initial 15...

Sep 2023 Release Notes

Windows Agent: 1.0.180.0 – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23 What’s new Made Internal Ticket Warnings Banner display on Ticket Detail for all Tickets on a Customer with Activated warning Added Assigned Contact as column in Customer Portal Ticket...

Aug 2023 Release Notes

Windows Agent: 1.0.180.0 – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23 What’s updated Ticketing Alphabetized “Invoice Modules” Dropdown on the Invoice Index Page Alphabetized “View” Dropdown on Tickets Index Page Removed “Ticket Custom Fields” link from the...

July 2023 Release Notes

Windows Agent: 1.0.180.0 – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23 What’s new Add Contact Name to Additional Internal Ticket Notifications What’s updated Ticketing Resolved error on Ticket Index page where Ticket Tag edit modal drop-down field covered Save...